Resume

SUMMARY

Perpetual advocate for quality throughout the software development process. Adept at testing applications in the pursuit of customer happiness, with passion for improving our products, and compassion in strengthening our teams.

SKILLS

Manual & automated testing of websites and Android & iOS mobile apps  – Test types: Business logic, UI design, functional/behavioral, usability, user acceptance, regression, exploratory  –  Scoping: Lean inception, slicing, story mapping  –  Materials: Use case diagrams, mind maps, test datasets, procedural test cases, testing charters, test tool guides  –  Agile frameworks: Kanban, Scrum

TOOLS

Clients: BrowserStack, Xcode iOS simulator, Android Studio emulator  –  Automation: Selenium, Appium, Playwright, Cucumber, Cypress, Applitools  –  Scripting: Python, JavaScript, Git, Jenkins  –  Dev tools: Charles Proxy, Postman  –  Test cases: TestRail, Zephyr  –  Diagrams: Lucidchart, Miro, PlantUML  –  Project management: Jira, Shortcut, Trello, Asana  –  Documentation: Confluence, Notion, Coda

RECENT EXPERIENCE

Our Place

Shopify ecommerce startup – website redesign and Black Friday/Cyber Monday promotion

Senior QA Engineer  –  Nov 2022 (Contract)

  • Created a proof of concept for automated visual UI checks using Playwright & Applitools to catch unintentional changes during site redesign
  • Verified Storybook component library implementation against Figma designs
  • Audited Amplitude analytics events to identify inconsistencies introduced by redesign and ensure correct conversion reporting

GoodRx

Prescription medication discount startup – website & native mobile apps

Product Delivery/Agile Coach  –  Mar 2021 – Oct 2022

  • Guided projects from inception to delivery by partnering with product & engineering to define milestones, coordinate across teams to prevent bottlenecks, and maintain development momentum
  • Designed & implemented an intake portal to help platform team triage & track incoming requests so that they could focus on the top priorities
  • Started a community of practice for program managers & agile coaches to share experience and operationalize recommended practices

Senior QA Engineer  –  Jun 2019 – Mar 2021

  • Embedded with mobile app team to redesign entire mobile app, as well as add subscriber sign up flow and account management
  • Shifted deployment testing left by training developers on validations that were previously owned by QA, and migrated standalone test code into product code
  • Trained testers & developers on techniques such as mind maps & example mapping to explore use cases, and tools such as Charles Proxy and Postman to augment testing
  • Authored automated test scripts using Python, JavaScript, and Cucumber to run in Selenium+Appium frameworks

Publicis Sapient

Marketing agency – Honda website & McDonald’s ecommerce mobile apps

Senior QA Engineer  –  Dec 2015 – Jun 2019

  • Coordinated local & remote testing teams to ensure test coverage & prepare releases
  • Created & maintained native app regression automation scripts in client’s open source Selenium+Appium framework to validate UI interactions